Customer Data Requests

Effective Date: [1st September, 2026]

1. Manage Your Personal Information

Depending on your location and applicable privacy laws, you may have the right to request access to, correction of, deletion of, or a portable copy of the personal information VC Esthetics holds about you.

We are committed to handling all data requests fairly, transparently, and in accordance with applicable privacy legislation. Please review the information below to understand how to submit a request and what to expect.

Note: The availability of specific rights depends on your jurisdiction. VC Esthetics does not make legal guarantees regarding the applicability of any specific privacy law to your situation.

2. Types of Requests

You may submit a request for any of the following:

  • Access: Request a summary of the personal information we hold about you
  • Correction: Ask us to correct inaccurate or incomplete personal information
  • Deletion: Request that we delete your personal information, subject to legal exceptions
  • Data portability: Receive a copy of your personal information in a portable format
  • Marketing opt-out: Unsubscribe from marketing emails or SMS communications
  • Opt out of sale/sharing or targeted advertising: See our Do Not Sell or Share My Personal Information page
  • Privacy question: Ask a general question about how we handle your personal information

3. How to Submit a Request

To submit a data request, please contact VC Esthetics using the details below:

Email: info@vcesthetics.com
Phone: 770-341-1110

Please include the following information in your request to help us locate your records and process your request efficiently:

  • Full name
  • Email address used for purchases or forms on the VC Esthetics website
  • Phone number associated with your account or order
  • Order number (if applicable)
  • Type of request (e.g. access, deletion, correction, portability)
  • State or country of residence
  • Any additional details that may help us identify your record

4. Identity Verification

To protect your privacy and security, VC Esthetics may need to verify your identity before processing certain requests. This may involve confirming details associated with your account, order history, or contact information.

We will only use information provided for verification purposes to process your request and will not use it for any other purpose.

5. Response Time

VC Esthetics will acknowledge and respond to data requests within the timeframe required by applicable privacy law. Response times may vary depending on the nature of the request and your jurisdiction.

If we require additional time or information to process your request, we will notify you as soon as reasonably practicable.

6. Limits and Exceptions

Please be aware that some personal information may need to be retained even after a deletion or restriction request, including where retention is required or permitted for:

  • Legal, tax, or accounting obligations
  • Fraud prevention and security purposes
  • Appointment records and clinical or service documentation
  • Safety and safeguarding obligations
  • Dispute resolution or enforcement of agreements
  • Compliance with applicable regulatory requirements

Where we are unable to fulfil a request in full, we will explain the reason to the extent permitted by law.

7. Authorised Agents

Where permitted by applicable law, you may designate an authorised agent to submit a data request on your behalf. To protect your privacy, VC Esthetics may require:

  • Written proof of authorisation from you to the agent
  • Verification of your own identity directly with VC Esthetics

We reserve the right to deny requests submitted by agents who cannot provide adequate proof of authorisation.

8. Marketing Opt-Out

If you wish to stop receiving marketing emails or SMS messages from VC Esthetics, you may:

  • Click the unsubscribe link included in any marketing email
  • Reply STOP to any marketing SMS message
  • Contact us directly at info@vcesthetics.com or 770-341-1110

Please note that opting out of marketing communications will not affect transactional messages such as order confirmations, appointment reminders, or receipts.

9. Contact Us

For all data requests or privacy-related questions, please contact:

VC Esthetics
Email: info@vcesthetics.com
Phone: 770-341-1110
Address: 976 Mansell Road, Roswell, GA 30076

Charges may apply per practice policy.